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Snack Bar Cafe Attendant/Deck Hand
Department:
Reports To: Poolside Dining Manager

Position Summary

This position is responsible for the snack bar and pool deck along with the service of food and beverages poolside. May also assist in the preparation and presentation of food.

Essential Responsibilities


• Accurately take prepare and serve orders for the membership
• Greet membership by name and with a SMILE
• May serve orders to customers at service window, poolside tables or sports bar
• Prepare and serve beverages, such as coffee and fountain drinks
• Maintain a clean and sanitary poolside, tables, snack bar, service counter and order podium
• Assists in the preparation of food
• Ensures correctness of all orders before serving them to membership
• Maintains stock of food, beverages, candy and snacks
• Ensures poolside tables and chairs are clean
• Replenishes supply of silverware, glassware, dishes, condiments, menus
• Assists in the set-up and break down of large events
• Provides help and assists members when needed around the pool area
• Ensure the Snackbar is prepared to open for the following shift
Qualifications

• Ability to communicate with the membership
• Customer service attitude and skills
• Ability to multitask
• Ability to work outside in the elements

REPORTS TO: FOOD AND BEVERAGE DIRECTOR

Job Summary:

This position is responsible for Greeting guests, escorting them to tables, and providing menus. The hostess assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.

Essential Duties and Responsibilities:

·         KEEPS THE CLUB CLEAN

·         CREATES WOW by: anticipating needs and wants, being prepared, being continuously enthusiastic, executing flawlessly and doing it now

·         Greets the members by name

·         Inspects dining room and preparation areas for cleanliness and assigns the appropriate staff to correct any problems

·         Updates the menus for the current shift

·         Maintains host stand and front of the house display areas to project a clean and attractive image

·         Schedules dining reservations and notifies manager and servers of any special requests

·         Assigns table sections to servers

·         Coordinates the activities of dining room personnel to ensure prompt and courteous service to members

·         Greets members by name, escorts them to the table and provides menus

·         Takes, relays and serves To Go orders

·         Reports dissatisfied members to manager

·         Maintains overall restaurant readiness, cleanliness and sanitation

·         Total receipts at the end of the shift, verifies and records sales information and turns in the day’s receipts

·         Other duties as assigned

Qualification/Requirements:

• High school or equivalent
• Customer service attitude
• Must be able to communicate with members
• Ability to multi task
• Ability to work outside

Education/Training/Experience:

·    Minimum 1 year of experience as a hostess

·    Minimum of 2 years in hospitality or customer service position

Essential Physical Requirements:

·         Ability to Lift/Carry 20 lbs or less frequently; 34-66% of the time

·         Ability to Push/Pull 100 lbs or less frequently; 34-66% of the time

·         Ability to reach above shoulder, reach outward, handling, fingering, stand, walk, talk, hear, taste, smell, work at or above shoulder frequently; 34-66% of the time

·         Ability to bend occasionally; 1-33% of the time

·         Ability to work inside and outside 50%/50%

·         Noise level is: Low to mid 

Job Summary:

 

This position is responsible for providing a positive first impression by ensuring a clean environment for guests by performing assigned duties. 

 

Essential Duties and Responsibilities:

 

·         KEEPS THE CLUB CLEAN

·         CREATES WOW by: anticipating needs and wants, being prepared, being continuously enthusiastic, executing flawlessly and doing it now

·         Ensures clean and properly set table within the shortest amount of time possible

·         Maintains cleanliness of dining areas, high chairs, booster seats and restrooms

·         Cleans/sanitizes, empties trash, and spots sweep the restaurant throughout the shift. Keeps bus area clean and ready for shift changes

·         Opens door when possible and thanks departing guests

·         Arrives to work on time, attends daily and monthly shifts meetings on time

·         Adheres to company sanitation procedures

·         Greets the members by name

·         Supplies buffet bar with food and equipment as needed

·         Prepares coffee, tea and fruit

·         Stocks all preparation areas, refrigerators and service bar

·         Serves water and bread baskets to members as they are seated

·         Clears tables and takes used dishes to the dishwasher

·         Cleans and sanitizes table tops and dining areas

·         Replaces soiled table linens and sets tables with the appropriate condiments, napkins, silverware and glassware

·         Stocks clean and sanitized silverware, glassware, linens and dishes in preparation areas

·         Cleans and sanitizes preparations areas and equipment such as coffee urns, wine stands, ice wells and refrigerators

·         Sweeps and mops floors

·         Maintains overall restaurant and preparation area readiness, cleanliness and sanitation

·         Other duties as assigned

 

Qualification/Requirements:

 

• Customer service attitude
• Must be able to communicate with members
• Ability to multi task
• Ability to work outside

 

 

Education/Training/Experience:

 

·    No previous experience  necessary

 

Essential Physical Requirements:

 

·         Ability to Lift/Carry 20 lbs or less frequently; 34-66% of the time

·         Ability to Push/Pull 100 lbs or less frequently; 34-66% of the time

·         Ability to reach above shoulder, reach outward, handling, fingering, stand, walk, talk, hear, taste, smell, work at or above shoulder frequently; 34-66% of the time

·         Ability to bend occasionally; 1-33% of the time

·         Ability to work inside and outside 50%/50%

 

·         Noise level is: Low to mid

Position Summary

This position is responsible for performing any combination of following duties to facilitate food service

Essential Responsibilities

· Keep the Club clean Picks up food from kitchen and delivers to server or guest table Carries dirty dishes from dining room to kitchen Wipes table tops and chairs, using damp cloth Replaces soiled table linens and sets tables with silverware and glassware Replenishes supply of clean linens, silverware, glassware, and dishes in dining room Supplies service bar with food, such as soups, salads, and desserts Serves ice water and butter to patrons Cleans and polishes glass shelves and doors of service bars and equipment, such as coffee urns and cream and milk dispensers Makes coffee and fills fruit juice dispensers May sweep and mop floors

Qualifications

· Current food handling certification

Job Summary:
This position is responsible for service of food and beverage to members and guests according to established standards for special events at The Briar Club.

Essential Duties and Responsibilities:
• KEEPS THE CLUB CLEAN
• Service of food and beverage to members and guests at special events
• Knowledge of event details, and food and beverage offerings
• Set up and break down of special events
• Attend to all the needs of the guests before, during and after event
• Replenishment of beverage and food stations as specified throughout the event
• Delivery of food, dishes, trays, glasses and silverware to and from kitchen, service, and dining areas.
• Follows steps of side work including, but not limited to cleaning, stocking, folding silverware, etc. as outlined by Banquet Managers and Captains
• Must be dressed neatly and well-groomed in company approved uniform at all times
• Ensure the proper set up of the meeting and event rooms per the specifications outlined by the Function Sheet 
• Performs all duties and responsibilities in a timely and effective manner in accordance with established standards
• Promote teamwork and flexibility within all departments
• Assist in other duties and projects as assigned

Qualification/Requirements:
• Excellent communication and organizational skills; reading, writing and oral proficiency in the English language. Ensure menu knowledge
• Cheerful accommodating demeanor, excellent human relations skills customer and contact skills with member and guests. Responds to guest and member requests in a friendly, timely and efficient manner
• One year minimum food and beverage serving experience and/or high volume banquet serving experience.

Education/Training:
• High School Diploma or GED preferred 
• TABC & Food Handler Certification
Essential Physical Requirements:
• must be able to stand for long periods of time,
• Lift and carry items such as food trays and equipment
• Perform other duties as needed.
• Ability to Lift/Carry 21-100 lbs or less occasionally; 1-33% of the time
• Ability to Push/Pull 12 lbs or less frequently; 34-66% of the time
• Ability to bend, squat, kneel, twist, turn, climb, crawl, reach above shoulder, stand, walk, talk, sit, work at or above shoulder, occasionally; 1-33% of the time
• Ability to work reach outward frequently; 34-66% of the time
• Ability to handle, talk, hear, taste, smell constantly; 67-100% of the time
• Ability to work inside and outside 80%/20%
• Noise level is: Mid to high

 

DISHWASHER

REPORTS TO: EXEC. SOUS CHEF/EXEC. CHEF

Job Summary:

This position is responsible for ensuring cleanliness and maintenance of Dishwashing area.

Essential Duties and Responsibilities:

    KEEPS THE CLUB CLEAN

    CREATES WOW by: anticipating needs and wants, being prepared, being continuously enthusiastic, executing flawlessly and doing it now

    Provides guests and employees with clean and sanitized utensils, plateware, glassware, and equipment.

    Ensures dishes are sanitized and available as needed

    Keeps sanitation solution up to company codes at all times

    Sets up dish machine in the AM and closes down machine in the PM according to company procedures

    Maintains daily cleanliness and maintenance of dish machine

    Washes plateware, glassware, silverware, pots/pans and kitchen utensils according to sanitation and cleaning procedures

    Cleans and sanitizes throughout the shift

    Places clean plateware, glassware, silverware and pot/pans in specified shelves according to sanitation and cleaning procedures

    Keeps dish areas clean by sweeping, mopping floors, wiping countertops, and emptying trash

    Completes assigned prep work and beautification duties

    Trouble-shoots dishwasher machine malfunctions

    Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken

    Performs shift change and/or closing duties

    Attends shift meetings and monthly meetings on time

    Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position

    Maintains a favorable working relationship with all other company employees and guests to foster and promote a fun and harmonious working climate that maximizes morale, productivity and efficiency

    Adheres to all of the various written mandatory standards of operation, policies, procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job

    Picking up and removing floor mats, scrubbing and cleaning out nightly and replace them back in the proper space, after the floors are properly scrubbed

    Follow the daily/weekly special projects schedules.

    Other projects as assigned by Executive Chef

Qualification/Requirements:

• Must be neatly dressed and well groomed in a clean and approved company dress code
• Must be able to read menus
• Must be able to give clear, friendly greetings and farewells to guests, as well as being able to understand requests for assistance
• Must be able to clearly communicate guests needs to servers, bussers, cashiers, and managers
• Must be able to calmly respond to angry guests and notify manager of situation
• Frequently immerses in hands in water

Education/Training/Experience:

    High School Diploma or equivalent preferred

    Minimum of 2 years in similar position

Essential Physical Requirements:

    Ability to Lift/Carry 10 pounds or less constantly;67-100% of the time

    Ability to Lift/Carry 11-20 pounds frequently;34-66% of the time

    Ability to Lift/Carry 21-100 pounds occassioanlly;1-33% of the time

    Ability to Push/Pull 12 pounds or less constantly; 67-100% of the time

    Ability to Push/Pull 26-40 pounds frequently; 34-66% of the time

    Ability to Push/Pull 41-100 pounds occasionally; 1-33% of the time

    Ability to bend, handle, finger, stand, walk, talk, hear, taste or smell constantly; 67-100% of the time

    Ability to squat, kneel, twist, turn, reach above shoulder, reach outward frequently; 34-66% of the time

    Ability to climb, crawl, sit or work at or above shoulder occasionally; 1-33% of the time

    Ability to work inside and outside 90%/10%

    Noise level is: Mid to high

LAUNDRY ATTENDANT

REPORTS TO: PROPERTY MANAGER

Job Summary:

This position is responsible for providing laundry services such as sorting, washing, drying, sanitizing, ironing, folding, marking, mending and/or tailoring uniforms and tablecloths

Essential Duties and Responsibilities:

·         KEEPS THE CLUB CLEAN

·         CREATES WOW by: anticipating needs and wants, being prepared, being continuously enthusiastic, executing flawlessly and doing it now

·         Performs laundry production operations in a high risk environment to include sorting, loading, washing, drying, sanitizing, ironing, folding, packaging, counting, weighing, recording production quantities and using industrial laundry equipment

·         Obtains and sees to the appropriate use of equipment, facilities, and materials needed to perform a task

·         Operates applicable specialized equipment

·         Uses cleaning agents, products and equipment

·         Uses professional laundry equipment

·         Performs a variety of general maintenance activities

·         Sorts, loads, washes, dries, sanitizes, irons, folds, counts, and weighs clothes and/or linens

Qualification/Requirements:

·         Customer service attitude

·         Willingness to work

·         Ability to communicate with members

Education/Training/Experience:

·         Minimum 1 year of experience in similar position

Essential Physical Requirements:

·         Ability to Lift/Carry 20 lbs or less occasionally; 1-33% of the time

·         Ability to Push/Pull 12 lbs or less occasionally; 1-33% of the time

·         Ability to handle, finger, stand, talk, hear, bend, squat, kneel, twist, turn, climb, crawl, reach above shoulder, work at or above shoulder constantly; 67-100% of the time

·         Ability to reach outward occasionally; 1-33% of the time

·         Ability to work inside and outside 70%/30%

·         Noise level is: Mid to high

HOUSEKEEPING

REPORTS TO: PROPERTY MANAGER

Job Summary:

This position is responsible for performing any combination of light cleaning duties, in conjunction with our night cleaning, crew to maintain the Club in a clean and orderly manner.

Essential Duties and Responsibilities:

·         KEEPS THE CLUB CLEAN

·         CREATES WOW by: anticipating needs and wants, being prepared, being continuously enthusiastic, executing flawlessly and doing it now

·         Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.

·         Replaces / refills disposables as needed (soap, toilet paper, hand towels, Etc.)

·         Cleans rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers.

·         Empties wastebaskets, empties and clean ashtrays, and transports other trash and waste to disposal areas.

·         Carries linens, towels, toilet items, and cleaning supplies, using wheeled carts.

·         Sweeps, scrubs, waxes, and/or polishes floors, using brooms, mops, and/or powered scrubbing and waxing machines.

·         Dusts and polishes furniture, mirrors, and equipment.

·         Keeps storage areas and carts well-stocked, clean, and tidy.

·         Monitors and washes windows (indoors and out), walls, ceilings, vents, counters, sinks, and woodwork; waxing and polishing as necessary.

·         Requests repair services and light bulb replacements from maintenance as noticed

·         Monitors weather and places runners and caution cones in lobby for wet conditions

·         Hangs draperies, and dusts window blinds.

·         Keep supply rooms neat and clean.

·         Keep current with proper use of cleaning chemicals

·         Assists elsewhere as needed.

Qualification/Requirements:

·         Customer service attitude with smile

·         Willingness to work

·         Ability to communicate with members and staff in English

·         Neat grooming habits

Education/Training/Experience:

·         Minimum 1 year of experience in similar position

·         High School or equivalent.

Essential Physical Requirements:

·         Ability to Lift/Carry 35 lbs or less occasionally; 1-33% of the time

·         Ability to Push/Pull 75 lbs or less occasionally; 1-33% of the time

·         Ability to handle, finger, stand, talk, hear, bend, squat, kneel, twist, turn, climb, crawl, reach above shoulder, work at or above shoulder constantly; 67-100% of the time

·         Ability to reach outward occasionally; 1-33% of the time

·         Ability to work inside and outside 50%/50%

·         Noise level is: Mid to high

Job Summary:

 

This position is responsible for maintaining both the locker room and the family locker room well stocked with designated supplies, clean and well organized

 

Essential Duties and Responsibilities:

 

·         KEEPS THE CLUB CLEAN

·         CREATES WOW by: anticipating needs and wants, being prepared, being continuously enthusiastic, executing flawlessly and doing it now

·         Stocks supplies such as soap, shampoo, mouthwash and towels

·         Picks up dirty towels and takes them to the laundry department

·         Takes out trash on daily basis

·         Oversees both fitness center locker rooms and family locker room

·         Makes sure towel containers are well stocked

·         Vacuums, mops and cleans floors/rugs

·         Communicates with members to ensure their needs are met

·         May arrange for valet services

·         Collects soiled linen and perform cleaning tasks, such as mop dressing room floors, wash shower room walls and clean bathroom facilities

 

Qualification/Requirements:

·         Customer service attitude

·         Willingness to work

·         Ability to communicate with members

 

Education/Training/Experience:

·         Minimum 1 year of experience in the housekeeping industry

 

Essential Physical Requirements:

·         Ability to Lift/Carry 20 lbs or less occasionally; 1-33% of the time

·         Ability to Push/Pull 12 lbs or less occasionally; 1-33% of the time

·         Ability to handle, finger, stand, talk, hear, bend, squat, kneel, twist, turn, climb, crawl, reach above shoulder, work at or above shoulder constantly; 67-100% of the time

·         Ability to reach outward occasionally; 1-33% of the time

·         Ability to work inside and outside 70%/30%

·         Noise level is: Mid to high

 

Overnight Maintenance

Department: Maintenance

Reports To:  Property Manager

Position Summary

This position is responsible for keeping the facility outdoors in a clean and orderly condition. Demonstrates dependability and reliability by being punctual, working assigned shifts, and completing responsibilities in a timely manner.

Essential Responsibilities

KEEPS THE CLUB CLEAN CREATES WOW by: anticipating needs and wants, being prepared, being continuously enthusiastic, executing flawlessly and doing it now. Ensures a safe and clean environment by maintaining standards of safety, such as clean family and lap pools, clean up pool gate and main entrance. Utilize necessary equipment to clean areas of the facility, such as Sports Bar, breezeway, Terrace Hallway, Sport Court, Tennis Court, Parking lot and around the pools. Put water and ice in coolers at the Tennis courts Check pool water temperature Performs minor and major repair of all buildings and equipment. (Major repairs are performed under the supervision of licensed maintenance workers.) May transport small equipment or tools around the property Cleans snow and debris from sidewalk Mows lawn, trims shrubbery, and cultivates flowers, using hand tools and power tools Replaces light bulbs. Assists with the renovation/remodeling of buildings; repairs plaster and drywall; paints building structures. Transports and empties trash, garbage containers and waste to disposal area Empties wastebaskets, and empties and cleans ashtrays Maintains building, routine painting, plumbing, and other related maintenance activities, using hand tools. Notifies management concerning need for major repairs or additions to lighting, heating, and ventilating equipment Completes daily, weekly and monthly checklists on any maintenance and housekeeping procedures. Maintains records of scheduled maintenance procedures. Maintains an organized workshop and storage rooms in a neat orderly fashion Cautions tenants regarding complaints about excessive noise, disorderly conduct, or misuse of property Responds to emergency maintenance requests as required. Maintains sufficient materials, cleaning chemicals and supplies to complete tasks Uses Personal Protective Equipment appropriately following safety procedures Monitors area for signs of potential risks, and contact management and/or Safety Committee Chairman Interacts politely and communicate effectively with coworkers, security staff and members. Drive the company Van, delivering and picking up laundry to/from ROCC.

Qualifications

· Customer service attitude · Willingness to work · Ability to communicate with members and coworkers · Ability to take directions and follow procedures · Ability to read and comprehend simple instructions, short correspondence, and memos · Ability to safely operate manual and power equipment · Knowledge of and ability to apply Club and department policies and procedures · Knowledge of where to obtain a copy of the Material Safety Data Sheets · Essential Physical Requirements: · Ability to Lift/Carry 50 lbs or less occasionally; 1-33% of the time · Ability to Push/Pull 200 lbs or less occasionally; 1-33% of the time · Ability to handle, finger, stand, talk, hear, bend, squat, kneel, twist, turn, climb, crawl, reach above shoulder, work at or above shoulder constantly; 67-100% of the time · Ability to reach outward occasionally; 1-33% of the time · Ability to work inside and outside 25% / 75% · Noise level is: Mid to high · Ability to work independently

Job Summary:

This position is responsible for greeting members and answering all questions they might have.

Essential Duties and Responsibilities:

·         KEEPS THE CLUB CLEAN

·          CREATES WOW by: anticipating needs and wants, being prepared, being continuously enthusiastic, executing flawlessly and doing it now

·         Greets members as they enter the fitness center

·         Oversees water sales

·         Rings up POS tickets

·         Makes signs and posters marketing events

·         Keeps desk area organized

·         Solves members’ complaints and forwards to appropriate personnel for follow up

·         Adheres to all of the various written mandatory standards of operation, policies, procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job

·         Other projects as assigned

Qualification/Requirements:

·         Customer service attitude

·         Must be able to communicate with members

·         Ability to multi task

·         Basic knowledge of exercise machines and biomechanics

·         General knowledge of varying brands of exercise equipment as well as equipment maintenance

·         Functional knowledge of spas, whirlpool and steam room as well as of fitness equipment and AV systems

·         Knowledge of fitness programming preferred

Education/Training/Experience:

·         Bachelor’s  Degree in Exercise Physiology, Kinesiology, Human Performance, Business Management or related field 

Essential Physical Requirements:

·         Ability to Lift/Carry 20 lbs or less frequently; 34-66% of the time

·         Ability to Lift/Carry 21-100 lbs or less occasionally; 1-33% of the time

·         Ability to Push/Pull 25 lbs or less frequently; 34-66% of the time

·         Ability to Push/Pull 26-100 lbs or less occasionally; 1-33% of the time

·         Ability to bend, squat, kneel, twist, turn, climb, crawl, reach outward, stand, walk, talk, hear constantly; 67-100% of the time

·         Ability to work reach above shoulder frequently; 34-66% of the time

·         Ability to crawl, handling, fingering, sit, taste, smell, work at or above shoulder occasionally; 1-33% of the time

·         Ability to work inside and outside 85%/15%

·         Noise level is: Mid to high